The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

observing safety procedures and requirements

communicating effectively with others involved in or affected by the work

selecting methods and techniques appropriate to the circumstances

completing preparatory activity in a systematic manner

applying vehicle protection methods

repairing a range of laminated glass.

Context of, and specific resources for assessment

Application of competence is to be assessed in the workplace or simulated worksite.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with regulatory requirements, including Australian standards.

The following resources should be made available:

workplace location or simulated workplace

materials relevant to repairing laminated glass

equipment, hand and power tooling appropriate to repairing laminated glass

activities covering mandatory task requirements

specifications and work instructions.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of AUR05 Automotive Industry Retail, Service and Repair Training Package.

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge.

Assessment must be by direct observation of tasks, with questioning on underpinning knowledge and it must also reinforce the integration of key competencies.

Assessment may be applied under project-related conditions and require evidence of process.

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Required skills

Required skills include:

collect, organise and understand information related to work orders, plans and safety procedures for repairing laminated glass

communicate ideas and information to enable confirmation of work requirements and specifications, coordination of work with worksite supervisor, other workers and customers, and the reporting of work outcomes and problems

plan and organise activities, including preparation and layout of worksite and obtaining of equipment and material to avoid backtracking, workflow interruptions or wastage

work with others and in a team by recognising dependencies and using cooperative approaches to optimise workflow and productivity

use mathematical ideas and techniques to calculate time, apply accurate measurements, calculate material requirements and establish quality checks

establish safe and effective work processes which anticipate and/or resolve problems and downtime, to systematically develop solutions to avoid or minimise reworking and wastage

use workplace technology related to repairing laminated glass, including the use of specialist tooling, measuring equipment and communication devices and the reporting/ documenting of results

Required knowledge

Required knowledge includes:

OHS and environmental regulations/requirements, equipment, material and personal safety requirements

measuring and testing procedures

technical information

manufacturer/component supplier/company policies

glass repair methods

work organisation and planning processes

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Repair methods

Repair methods are to include:

vacuum out gassing, gravity feed, pressure injection, capillary action, moisture removal and surface finishing

Laminated glass

Laminated glass is to include:

windscreens

Vehicles

Vehicles may include:

passenger type

commercial, agricultural equipment

recreational craft

mining equipment

forestry equipment

recreational boating

outdoor equipment

OHS requirements

OHS requirements are to be in accordance with legislation/regulations/codes of practice and enterprise safety policies and procedures. This may include:

protective clothing and equipment

use of tooling and equipment

workplace environment and safety

handling of material

use of fire fighting equipment

enterprise first aid

hazard control and hazardous material and substances

Personal protective equipment

Personal protective equipment is to include that prescribed under legislation/regulation/codes of practice and workplace policies and practices

Safe operating procedures

Safe operating procedures are to include, but are not limited to:

operational risk assessment and treatments associated with vehicular movement, electrical safety, machinery movement and operation, manual and mechanical lifting and shifting, working in proximity to others and worksite visitors

Emergency procedures

Emergency procedures related to this unit are to include, but are not limited to:

emergency shutdown and stopping of equipment

extinguishing fires

enterprise first aid requirements

worksite evacuation

Environmental requirements

Environmental requirements are to include but are not limited to waste management, noise, dust and clean-up management

Quality requirements

Quality requirements are to include, but are not limited to:

regulations, including Australian standards

internal company quality policies and standards

enterprise operations and procedures

Statutory/regulatory authorities

Statutory/regulatory authorities may include:

federal, state/territory and local authorities administering Acts, regulations and codes of practice

Tooling and equipment

Tooling and equipment may include:

hand tooling

power tooling

cleaning equipment

repair equipment and protective covers

Materials

Materials may include:

resins, solvents and cleaning materials

Communications

Communications are to include, but are not limited to:

verbal and visual instructions and fault reporting and may include worksite specific instructions, written instructions, plans or instructions related to job/task, telephones and pagers

Information/documents

Sources of information/documents may include:

verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets (MSDS), diagrams or sketches

safe work procedures related to the repair of laminated glass

regulatory/legislative requirements pertaining to automotive industry, including Australian Design Rules

engineer's design specifications and instructions

organisation work specifications and requirements

instructions issued by authorised enterprise or external persons

Australian standards